In recent years, grocery store social media reputation management especially Facebook reputation management has been emphasized repeatedly. London school of economics has revealed that controlling only 2 % of negative words and posts can boost the overall sales by 1%.  Social reputation management can be a helping hand for most businessmen and companies. However, this study has cleared that negative posts or comments are doubling the effects of positive words. This is the real beauty of reputation management. Continue reading “Grocery Store Social Media Management – 6 Important Points” →